Ringing your team and business hours

Ring my team

  1. In Phone Numbers, choose Call handling under the number.
  2. Choose Ring my team and add up to five phone numbers in international format, such as +13125550123.
  3. Choose how long they ring (10 to 60 seconds) and what happens if nobody answers: the assistant answers, the caller leaves a voicemail, or the call ends.

All the phones ring at once and the first to answer gets the call. They see your RingMind number as the caller ID.

Business hours

Choose Depends on business hours, tick the days you're open and set opening and closing times. Then choose what happens during business hours (ring your team, or the assistant answers) and outside business hours (the assistant, voicemail, or ring your team).

Hours use the time zone in Settings. A closing time earlier than the opening time runs past midnight, for example 22:00 to 02:00.

Good to know

  • Changes apply from the next call.
  • If no published assistant is connected, calls that would go to the assistant go to voicemail instead.
  • AI minutes on your plan count only calls the assistant handles.

Updated 2026-11-04. Still stuck? Contact support from your dashboard.