Keypad menu
Turn on Start with a keypad menu, write what callers hear and add options. Each option is a key from 0 to 9 and sends the caller to the assistant, to voicemail, or to a person (a specific number, or your team).
Callers who don't press a key, or press one that isn't listed, carry on with the number's other settings.
VIP callers
- In Conversations, open a contact and choose Mark as VIP.
- In the number's call handling, turn on VIP callers ring straight through to your team and add your team's phones.
A VIP's call skips the menu and business hours and rings your team. RingMind recognizes VIPs by the number they call from, so a VIP calling from a different phone is treated like anyone else.