Business Phone
A business phone number your AI assistant answers
Choose a local or toll-free number in RingMind, connect it to your assistant and it starts answering. Your team gets the transfers, messages and transcripts, all in one workspace.
A number in a few steps
Local or toll-free
Search numbers in the US and Canada by area code or city and see the monthly charge before you buy.
Connected to an assistant
Choose which published assistant answers each number. Change it or disconnect it any time.
Owner-controlled
Only the workspace owner can buy or release a number, and both need an explicit confirmation.
Calls that end up somewhere useful
Answered by AI
Your assistant greets callers, answers questions from your knowledge and collects what your team needs.
Transfers to your team
Callers who need a person can be put through to up to five named people, shown with your business number as caller ID.
Messages and history
Messages taken, call history and full transcripts are kept in Calls & Messages for everyone on your team.
Calls handled your way
Each number has its own call handling. Let the assistant answer every call, ring your team's phones first with the assistant or voicemail as backup, or follow your business hours. Add a keypad menu ("press 1 for sales"), let VIP callers ring straight through, and text callers back automatically after a missed call.
Voicemails are transcribed and summarized. Calls your team answers can be recorded, with a notice to the caller first. Your team can also call customers from the business number: RingMind rings your phone, then connects the customer.
Texts and WhatsApp on the same number
Turn on SMS for a number and your assistant replies to texts too. Register the number for WhatsApp Business and it handles WhatsApp messages as well. Every message joins the caller's timeline in the shared inbox.
US carriers require businesses to register before texts are reliably delivered (10DLC for local numbers, verification for toll-free). Our support team helps you get registered.
Good to know
Good to know
- Numbers are available in the US and Canada only.
- Moving an existing number works for US numbers, needs a signed authorization and a recent bill, and usually takes one to three weeks.
- Recording covers calls your team answers. Callers hear a notice first; check the consent rules where you and your callers are.
- Texting callers back after a missed call needs SMS turned on for the number, and US carrier registration.
Questions
Can I keep my current business number?
Yes, for US numbers. Request the move in Phone Numbers with a signed letter of authorization and a recent bill. It usually takes one to three weeks, and the number keeps working with your current provider until the move completes.
Which countries can I get a number in?
Local and toll-free numbers in the US and Canada.
Can my team make calls from the number?
Yes. Click-to-call from Calls & Messages or a contact's page rings your own phone, then connects the customer with your business number as the caller ID.
How many numbers can I have?
Your plan sets how many numbers and published assistants your workspace can have. See the pricing page for each plan's limits.
A business phone system built around your assistant
Get a number, connect it to an assistant made for your kind of business, and keep your team in the loop on every call.
Get early access