AI Receptionists for Hotels & Hospitality
Front-desk assistants for hotels, restaurants, rentals and tours. They answer guests from the details you provide, take reservation and booking requests, and hand anything else to your team.
Hotel Front Desk
Hotel AI Receptionist
Answers guest questions around the clock and takes reservation enquiries and front-desk requests.
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Restaurant Host
Restaurant AI Receptionist
Takes reservation requests, answers menu and hours questions, and passes large parties to the manager.
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Boutique Hotel
Boutique Hotel AI Receptionist
A personal, high-touch front desk for small hotels.
See what's planned →
Hotel Reservations
Hotel Reservations AI Assistant
Handles room reservation enquiries.
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Vacation Rentals
Vacation Rental AI Assistant
Answers guest questions for short-term rentals.
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Concierge
Guest Services AI Concierge
Recommendations and requests for staying guests.
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Travel Agent
Travel Agency AI Assistant
Qualifies travel enquiries and books consultations.
See what's planned →
Tour Booking
Tour Booking AI Assistant
Answers tour questions and takes bookings.
See what's planned →
What guests ask
Hotels, restaurants, rentals and tour operators hear the same questions all day: Do you have availability? What time is check-in? Is there parking? Can I book a table for eight? Do you cater for allergies? Many of these calls come when the desk is busy or closed, and some need a person: a complaint, a large group, a change to an existing booking.
How a RingMind assistant handles them
The Hotel Receptionist and Restaurant Receptionist answer from the details you give them: hours, check-in times, menus, policies, parking, directions and the FAQs you approve. They take reservation and booking requests with the guest's name, number, dates or party size and pass them to your team to confirm. They don't see your room inventory or table plan, so they never promise availability. Large parties and anything they can't answer go to the people on the transfer list or become a message.
The same assistant can reply to texts and WhatsApp messages, which many guests prefer, and chat with visitors on your website. Every conversation lands in one shared inbox where staff can take over.
Built and planned
Built: the Hotel Receptionist and the Restaurant Receptionist. Planned:
- Boutique Hotel Receptionist and Hotel Reservations Assistant
- Vacation Rental Assistant and Guest Services Concierge
- Travel Agency Assistant and Tour Booking Assistant
Until those are available, the hotel receptionist or the general receptionist covers the same calls with your own details and instructions.
Limits to know
Assistants take reservation requests; they don't connect to a hotel reservation system or restaurant booking platform. Templates and their tests are written in English; each assistant has a language setting for a few other languages, but it doesn't switch language per caller. Business hours on a number can send calls to your team while you're open and to the assistant or voicemail after hours. Numbers are available in the US and Canada.
Questions about AI assistants for hospitality
Can the hotel assistant confirm a room booking?
No. It takes the reservation request with dates, guest count and contact details, and your team confirms. It doesn't see your room inventory, so it never promises availability.
Can the restaurant assistant take table bookings?
It takes reservation requests with the date, time, party size and the guest's number for your team to confirm. Larger parties can be passed to a manager on the transfer list.
Can guests message instead of calling?
Yes. The same assistant can answer texts, WhatsApp messages and website chat, and every conversation joins the guest's timeline in the shared inbox.
What about allergy or dietary questions?
The assistant answers only from what you've written, such as the dietary options on your menu. If a guest asks something you haven't covered, it takes a message for the team rather than guessing.
Can it speak to guests in other languages?
Each assistant has one language setting: English, Spanish, French, Portuguese (Brazil), German or Italian. Templates and tests are written in English, so try it in the playground. An assistant that switches language per caller, the multilingual receptionist, is planned.
Do you connect to my reservation system?
There's no reservation-system integration yet. Calendar integrations (Beta) suit bookable slots such as tours or consultations; room and table bookings stay as requests your team confirms.
Guides for your industry
Built assistants have a full template and test suite and are offered once every test passes. Planned ones are on the roadmap — each page shows the built assistant to use today.