Plans, usage and billing

In this guide

Your plan

Your plan sets how many published assistants and phone numbers you can have and how many AI minutes are included each billing period.

Extra minutes

Minutes beyond your plan are charged at your plan's rate on your next invoice. Each call counts by started minute.

Usage cap

The owner can set a monthly cap on extra-minute charges in Billing & Usage. Your assistants keep answering after the cap is reached; you're simply not charged more than the cap.

Changing or cancelling

Use Manage billing to change plan, update your card, download invoices or cancel.

Updated 2026-11-03. Still stuck? Contact support from your dashboard.